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Terms & Condition Cancellation Policy
| The customer can choose to cancel an order any time before it’s dispatched. The order cannot be canceled once it’s out for delivery. However, the customer may choose to reject it at the doorstep. |
| The time window for cancellation varies based on different categories and the order cannot be canceled once the specified time has passed. |
| In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged. The details about the time window mentioned on the product page or order confirmation page will be considered final. |
| In case of any cancellation from the seller due to unforeseen circumstances, a full refund will be initiated for prepaid orders. |
| Beni Couture reserves the right to accept the cancellation of any order. Beni Couture also reserves the right to waive off or modify the time window or cancellation fee from time to time. |
| 10 days |
| Refund, Replacement or Exchange |
| Conditions |
| IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible. |
| The product should be unused, unwashed, unsoiled, without any stains |
| The product should be undamaged and without any scratches, dents, tears or holes. |
| The product’s original packaging/ box should be undamaged. |
| The field executive will refuse to accept the return if any of the above conditions are not met. |
| For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller. |
| In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given. |
| Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, these category-specific replacement/return general conditions will be applicable. |